Frequently Asked Questions

Shipping

• $6 Flat Rate Shipping
• Orders will be shipped within 2 business days, shipping should be expected to take 3-5 business days
• FREE SHIPPING for orders over $100 (after coupons, before tax is applied)

Returns

• Items may be returned for store credit within 14 days of receipt of package
• Return shipping is the responsibility of the customer
• Damaged or worn items are not eligible for return

Damaged Items, Questions, Concerns, Complaints

• If you have received an item you believe is damaged, or you have a concern or complaint, please contact our team with your order number and photos at: shop.huesofviolet@gmail.com or through Instagram DM @HuesOfViolet
• Have a special request for us? We are more than happy to help with custom orders, bulk order, special packaging, or any other special request! Feel free to contact us and we will be sure to do everything in our power to help make you happy.
• Don't see an answer to your question? Our team can always be reached through our email address or social media channels to help with any questions you may have!